Digital Communications Manager
Full Time • Fully Remote - US
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Home office stipend
- Paid time off
- Parental leave
- Vision insurance
- Wellness resources
Digital Communications Manager
Justice Action Center (JAC) is a start-up social justice organization that combines the power of storytelling with impact litigation to bring justice to immigrant communities. We focus on fulfilling unmet needs historically overlooked in the nonprofit immigration space through creative communications and legal strategies that center the needs and experiences of our plaintiffs. JAC’s values include impact, creativity, and collaboration. JAC’s work includes Supreme Court campaigns, including the successful campaign to defend the Biden administration’s decision to end the cruel Remain in Mexico policy; authorship of a Litigation Tracker website and newsletter to keep abreast of anti-immigrant lawsuits filed by states; and active impact litigation throughout the country on behalf of immigrant communities.
Reporting to the Digital Director, the Digital Communications Manager is a strategic and hands-on professional responsible for helping drive the organization's digital presence and engaging with key audiences, especially through social media and email marketing. They will be focused on developing and executing strategies that increase brand awareness, grow our digital audience, and drive meaningful engagement. The ideal candidate is a skilled writer with a strong understanding of email marketing, social media management, and digital analytics, as well as a passion for JAC’s vision and mission.
Essential Duties & Responsibilites
Justice Action Center (JAC) is a start-up social justice organization that combines the power of storytelling with impact litigation to bring justice to immigrant communities. We focus on fulfilling unmet needs historically overlooked in the nonprofit immigration space through creative communications and legal strategies that center the needs and experiences of our plaintiffs. JAC’s values include impact, creativity, and collaboration. JAC’s work includes Supreme Court campaigns, including the successful campaign to defend the Biden administration’s decision to end the cruel Remain in Mexico policy; authorship of a Litigation Tracker website and newsletter to keep abreast of anti-immigrant lawsuits filed by states; and active impact litigation throughout the country on behalf of immigrant communities.
Reporting to the Digital Director, the Digital Communications Manager is a strategic and hands-on professional responsible for helping drive the organization's digital presence and engaging with key audiences, especially through social media and email marketing. They will be focused on developing and executing strategies that increase brand awareness, grow our digital audience, and drive meaningful engagement. The ideal candidate is a skilled writer with a strong understanding of email marketing, social media management, and digital analytics, as well as a passion for JAC’s vision and mission.
Essential Duties & Responsibilites
- Plan, create, and schedule weekly social media and email content, including advanced preparation and day-of execution of rapid response digital assets as cases develop
- Monitor and report on campaign-specific social media, email, and website analytics and use data to inform future strategies
- Develop and execute integrated organic and paid social media strategies to reach new audiences and grow reach, engagement, and conversions
- Manage and maintain JAC’s social media accounts, including publishing, monitoring, and community engagement
- Develop influencer campaigns and maintain relationships with content creators
- Develop and implement an integrated email marketing strategy aligned with client communications, advocacy, narrative change, legal decoding, and fundraising goals
- Build and deploy compelling email campaigns in EveryAction, such as newsletters, fundraising appeals, client updates, automated journeys
- Create audience segmentation strategies to deliver targeted and personalized content to different audience groups, such as directly impacted communities, advocates, clients and class members, and donors
- Maintain JAC’s contact database and audience segments, ensuring data accuracy, compliance, and integrity
- Strategize and execute list growth initiatives to increase the size and quality of our email audience, spokespeople, storyteller, and donor lists
- Stay current with social media trends and algorithm/platform changes, as well as best practices for contact data hygiene and compliance with data privacy regulations (e.g., CAN-SPAM, GDPR)
- Develop partnerships and engage with external stakeholders to develop long-term digital communications projects
- Ensure a cohesive, user-centered experience across all digital channels and campaigns
- Incorporate the narratives of directly impacted community members from JAC’s story bank into long-term digital strategy Provide additional copywriting, campaign support, and team coordination, including supervision and event participation as needed
- Coordinate with the Digital Director to ensure all digital assets are on-brand, high-quality, and ladder up to JAC’s overarching goals
Qualifications
- Bachelor's degree in Marketing, Communications, Journalism, English Literature, or a related field
- 4+ years of professional experience in digital communications/marketing, with a focus on email marketing and social media management
Skills Needed
- A proactive, data-driven, and creative problem-solver, who enjoys creating and implementing new initiatives
- Excellent writing, editing, and verbal communication skills, with the ability to craft compelling and persuasive messages and decode difficult concepts for a lay audience
- Expert proficiency with email marketing platforms, proven track record of successfully managing and growing email lists (EveryAction experience preferred but not required)
- Strong experience managing social media platforms and related tools
- Highly organized with strong project management skills and the ability to manage multiple projects simultaneously
- Exceptional attention to detail and a commitment to producing high-quality work
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
- Demonstrated success executing online advocacy campaigns or storytelling projects
- Proficiency with Canva or similar design tools
- Proficiency in Spanish preferred but not required
- Familiarity with immigrants’ rights or legal advocacy is preferred but not required
Physical Demands/Work Environment
- 100% remote position
- Must reside and work in the United States
- Occasional out-of-state travel required
What We Offer
- 100% employer paid medical, dental and vision insurance
- 100% employer paid life and AD&D insurance
- 100% employer paid short-term and long-term disability insurance
- 12 weeks of paid parental leave after 1 year of employment
- Sick time and vacation time
- 12 Paid Holidays
- Summer Fridays (Every other Friday off between Memorial Day & Labor Day)
- Monthly wellness stipend
- Home office stipend
- 401K employer contribution of 4%
Ready to Apply?
Great! We can’t wait to learn more about you. Interested applicants should submit a cover letter, resume and 3-5 work samples of digital content you have written in a single PDF document. Examples can include email campaigns, social media posts/threads, website content/blogs, fundraising appeals, etc. In your cover letter, please include your pronouns, your expected work city and state, and any languages you speak, including level of proficiency.
Great! We can’t wait to learn more about you. Interested applicants should submit a cover letter, resume and 3-5 work samples of digital content you have written in a single PDF document. Examples can include email campaigns, social media posts/threads, website content/blogs, fundraising appeals, etc. In your cover letter, please include your pronouns, your expected work city and state, and any languages you speak, including level of proficiency.
Applications will be considered on a rolling basis and accepted until the position is filled. Please note that this posting provides a general but not comprehensive list of the responsibilities of the position. The duties, responsibilities, and activities of the position may change at any time without advance notice. This posting does not represent a contract of employment.
JAC is an equal opportunity employer. JAC recognizes the unique and valuable skills that immigrants, people of color, people with disabilities, LGBTQ people, women, and all marginalized individuals can bring to this work and strongly encourages such individuals to apply.
JAC is committed to providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation during the application process, please e-mail careers@justiceactioncenter.org. If you are selected for an interview, you will receive additional information regarding how to request a reasonable accommodation for the interview process.
This is a remote position.
Compensation: $75,000.00 - $90,000.00 per year
JAC uses co-equal litigation and storytelling strategies to address unmet needs and build new frameworks to tangibly improve immigrants’ lives. JAC envisions a future where the freedom to move is respected, immigrant narratives are rooted in dignity and belonging, and people seeking safety can access protection through systems that value humanity over exclusion. To ensure an immigrant-inclusive world, this future must also embody intersectional justice, with racial, economic, gender, disability, and climate justice for all.